Frequently Asked Questions
Do you ship internationally?
YES! In fact, we've shipped to over 75 countries! We try hard to make international shipping as quick and painless as possible. When you check out, simply select your country from the list, and a simple flat rate will be added to your total, usually around $7.
What is your return policy?
If for any reason you aren't satisfied with any of our products, it is our pledge to do whatever we can to make it right, and if we can't, we'll happily refund your money. We care about our fellow music lovers, fellow musicians, and their thousands of families that come to us each year for gifts. Please see our Return Policy page for our complete policy.
Do your shirts run large/small?
Our tees are very standard fit; we rarely have returns for non-fitting sizes -- but you can rest assured we can happily exchange your size if it doesn't fit! Just see our Return Policy. Most shirt sizes and dimensions are given below the pictures on any apparel product page for easy reference.
Do you recycle?
Nearly 95% of all recyclable products produced in our shop are recycled! Our paper is printed on at least 35% post-consumer recycled material, and all of our shipping and packing material is fully recyclable. Blues is about the human condition, and we're all in this together, so we strive to do our part to be a responsible, sustainable company!
Are your shirts/products made in America?
Blues music is a beautiful universal language, but shopping local is important to communities. That's why we proudly and exclusively use U.S.-based companies for all of our products. Calendars, magazines, posters, koozies, stickers, glasses and other products are all 100% made right here in America!
We're also proud to have brought the "Delta Certified" line to life, which is a "Made in America" product crafted from real American cotton, some of it from the Mississippi delta -- where America's music was born!
In addition, we're proud to actually own and operate the t-shirt shop (and two employees) ourselves, right in Missouri, the heart of the U.S. That said, some of our standard "blank tees" (tees before we screen print them) are milled in different countries, and there's no way to control where the blank tees we get were milled from. THAT being said, we hand-craft every tee ourselves at the office, and many of the shirts do use American-grown cotton!
We're a small business and we sincerely appreciate your support! We're so thankful for the loyalty of the many incredible blues fans that have continued to purchase our products, and we'll continue to strive to give them the best possible blues merchandise we can make!
What brand/style are your t-shirts and apparel?
All of our apparel is stocked right in our Missouri shop from the mills, and every t-shirt model that we carry is carefully hand-selected and tested for the right blend of quality and comfort. You can be confident that we do not stock any apparel we wouldn't wear ourselves.We proudly use a quality Gildan t-shirts, one of the most popular tees in the world, for all standard unisex tees. Our standard tees are 5.3 ounces, pre-shrunk, and all of our shirts are 100% cotton (any heather shirts are 50/50 poly).
Ladies tees are Bella/Anvil, a high-quality, semi-fitted cut specifically made for women. Sizes and dimensions are available in each t-shirt description!
Pullovers and outwerwear is generally Hanes© band.
How long do orders take to go out?
We carefully hand-craft and pack every single order as they come in at our in-house Missouri printing shop! Most orders go out in 2-5 business days! Our packages are shipped via USPS and once a package ships, you'll receive an email with the tracking information!
Do you sell your t-shirts at wholesale?
Yes we do! We have a special wholesale deaprtment that provides both our extensive catalog of roots, blues and southern living merchandise for wholesale clients, and provides custom and private label solutions for your storefront, museum, festival, gift shop, music store, or business! Contact us for more details!
Can you make custom t-shirt orders?
Yes, in bulk. We can make your next batch of band, festival, business, or promotional t-shirts. Bluescentric has created thousands of custom-designed t-shirts for blues festivals, bands, businesses, and non-profits -- all with the same quality thousands of fans have come to expect from our shop. And because we don't have brick and mortar storefront, we're able to offer very competitive prices! Contact us for more details!