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Vivian Carter and James C. Bracken founded Vee-Jay Records in Gary, Indiana in 1953.

Customer Service

We’re committed to the highest level of customer satisfaction. Our customer service section will help answer your questions.

RETURNS & EXCHANGES

If for any reason you aren't satisfied with any products we stock or Bluescentric Brand products, it is our pledge to do whatever we can to make it right, and if we can't, we'll happily refund your money. We care about our fellow music lovers, musicians, and their thousands of families that come to us each year for gifts. We always do our best to make your business with us a great experience! Below is our return policy for the items we carry in our store.

Be sure to use correct postage if you need to send your return! Simple first class mail for 1 tee up to 2XL is around $3.50. We cannot pay for postage shortages on returns, and the USPS will return it to you.

SHIPPING

Bluescentric ships orders Monday – Friday 9am – 5pm EST, excluding U.S. federal holidays.

• We ship to the U.S., U.S. Territories, and APO/FPO/DPO addresses.

CLICK HERE to view the shipping methods, estimated delivery time, and cost.

INTERNATIONAL SHIPPING

Bluescentric ships orders Monday – Friday 9am – 5pm EST, excluding U.S. federal holidays.

• We ship to over 100 countries worldwide.

CLICK HERE to view the countries we ship to, shipping methods, estimated delivery time, and cost.

• Duties, customs, or additional fees may apply depending on your country’s customs policies.

ORDER TRACKER

Use our order tracker to track the status of your order all the way to your door.

CONTACT US

We're here to make your experience have as much blues feeling and as little blues life experience as possible. Feel free to contact us if you've got questions, comments, issues, or if you want to phone in your order! You can call most times, though we're generally in the office from 8:00 AM to 6:00 PM Monday through Saturday.

Our Phone Number!
800-360-2165

E-mail Us!
info@bluescentric.com